The promise

What you’re actually getting

Three commitments, stated as mechanisms rather than slogans — what happens if you don’t like the direction, what “SEO” actually means in your build, and what happens after launch.

The First Draft Guarantee

Before any full build starts, we show you the initial design direction — the look, the layout, the feel of it. If you don’t approve that first draft, you get your full deposit back. No questions asked, no partial refund, no “kill fee.”

Once you approve the direction and we start building, standard terms apply from there — revisions and milestones proceed as scoped in your agreement. The guarantee covers the one moment that actually matters: making sure you’re not stuck paying for a direction you never wanted in the first place.

Stays findable

Every business redesign ships with a real SEO baseline, not a vague promise to “do SEO.” Concretely, that’s:

Google Business Profile set up (or cleaned up) and kept current
On-page basics done right — page titles, meta descriptions, image alt text
LocalBusiness schema markup, so search engines know exactly what you are and where
Submission to a handful of core directories at launch

Stays supported

With a Care Plan, the outcome is simple: someone answers when something breaks or needs updating. Not a support ticket that sits for a week — an actual person who already knows your site.

See Care Plan pricing

Ready to see it in writing?

Get in touch and we’ll walk through exactly how the guarantee applies to your project.

Get in touch